RTK99 Terms and Conditions — Your Rights & Responsibilities

1 General Terms & Applicability

These Terms and Conditions apply to the use of the rtk99 website and all its services. rtk99 is an online gaming platform serving adult users residing in Bangladesh.

Users must be 18 years of age or older to use rtk99's services. Minors are not permitted to register or play. rtk99 reserves the right to verify a user's age at any time and to close any account found to have provided false information.

Rtk99 reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

2 Account Registration and Verification

To open an account on rtk99, accurate and truthful information must be provided. Each person is permitted to hold only one account. rtk99 reserves the right to close duplicate accounts and forfeit their balances.

• Your correct name, mobile number, and date of birth must be provided at registration.
• Keeping your account password confidential is the user's responsibility.
• Any unauthorized use of your account must be reported to rtk99 immediately.
• A national ID or passport may be required for KYC verification.
• Registering with false information will result in permanent account closure.

3 Deposit and Payment Policy

All deposits on rtk99 must be made from a payment account registered in your own name. Deposits from third-party payment accounts are not accepted and may be returned.

There are no additional charges on deposits. However, your payment provider's own fees may apply, which are outside of rtk99's control.

4 Withdrawal Policy and Process

Withdrawals from rtk99 are subject to specific rules. Funds can only be withdrawn to the same payment account used for the deposit. This is an important security policy at rtk99 to prevent money laundering.

• Minimum withdrawal amount: BDT 500.
• Maximum daily withdrawal limit: BDT 50,000.
• Withdrawal requests are typically processed within 1–5 minutes.
• Large withdrawals may be delayed if KYC verification is not completed.
• Rtk99 reserves the right to suspend withdrawals on any suspicious transactions.
• Wagering requirements must be met before winnings from bonuses can be withdrawn.

5 Bonus & Promotion Terms

All bonus offers on rtk99 are subject to specific terms. Please read the relevant bonus terms carefully before claiming any offer. General bonus rules that apply across all promotions are listed below:

• The welcome bonus is available to new members only and applies once on the first deposit.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first.
• Rtk99 reserves the right to cancel any bonus if misuse is suspected.
• Bonus claims from multiple accounts sharing the same device, IP address, or household are not permitted.
• Cashback bonuses are calculated based on net losses for the week.
• Bonus offers may be changed or cancelled at any time.

6 Gaming Rules and Fair Play

All games on rtk99 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. rtk99 guarantees that no manipulation or interference of any kind is possible on the platform.

Rtk99 reserves the right to void any winnings resulting from a technical error or system bug. If your internet connection drops during a game, the result recorded on the server will be considered final.

• Any disputes regarding game outcomes must be raised with support within 48 hours.
• Using bots or any automated software to play games is strictly prohibited.
• If multiple users are found to be colluding, all associated accounts will be suspended.

7 Prohibited Activities

The following activities are strictly prohibited on the rtk99 platform. Any violation will result in account suspension and forfeiture of the account balance:

• Creating or operating multiple accounts.
• Using rtk99 for money laundering or any other illegal activity.
• Attempting to hack or carry out a cyberattack on the platform's systems.
• Making artificial transactions with the intent to abuse the bonus system.
• Attempting to harass or defraud other users.
• Impersonating rtk99 staff.
• Filing a false chargeback claim.

8 Responsible Gaming Policy

Rtk99 is committed to responsible gaming. Gaming is a form of entertainment, not a source of income — and we encourage all users to play with that mindset. rtk99 is dedicated to helping users develop healthy gaming habits.

• Set your own weekly or monthly deposit limits.
• If needed, take a temporary account break through rtk99 support.
• Use the self-exclusion option to keep yourself protected.
• If you feel you may be developing a gaming addiction, please seek professional advice.

For more details, visit our Responsible Gaming Read the page.

9 Privacy and Data Protection

Rtk99 treats the privacy of users' personal information as a top priority. Details provided during registration are used solely for account management and security purposes. No data is sold to third parties or used for marketing.

However, rtk99 may be required to share necessary information when legally obligated to do so or under lawful direction from a government authority. For more details, please visit our Privacy Policy Read.

10 Terms Changes & Account Closure

Rtk99 reserves the right to partially or fully amend these Terms and Conditions at any time. Users will be notified of significant changes via their registered mobile number or email.

• Users may voluntarily close their account at any time.
• Please complete any pending withdrawals before closing your account.
• Balances in accounts closed due to rule violations may not be refunded.
• Any disputes arising from these Terms and Conditions will be resolved in accordance with the applicable laws of Bangladesh.