Gaming is for fun, not stress. RTK99 believes every player deserves a safe and enjoyable experience. Our responsible gaming tools, guides, and support are always here for you.
Gaming is a form of entertainment. If you ever feel that gaming is having a negative impact on your life, use RTK99's responsible gaming tools right away or reach out to our support team.
Responsible gaming means enjoying gaming as a controlled and healthy form of entertainment. At RTK99, we want every player to understand that gaming is only fun when it stays within limits. Millions of people across Bangladesh play on RTK99 every day — the safety of each and every one of them is our top priority.
Some people can lose control while playing online or casino games. To help prevent this, RTK99 maintains responsible gaming measures that meet international standards. Our goal is to make sure gaming always feels like a fun experience — never a problem.
Following responsible gaming principles at RTK99 is more than just a rule for us — it's a commitment. We believe that a healthy gaming environment makes the experience better for everyone.
Before you play at RTK99, keep this in mind — online gaming and casino games are never a reliable source of income. Wins and losses are entirely random, and no strategy can guarantee a specific outcome.
Many people believe that betting more can help recover their losses — this thinking is dangerous. RTK99 always advises: only play with money you can afford to lose without affecting your daily life.
RTK99 is strictly for adults (18+). Registration and gaming by minors is absolutely prohibited. Age verification is mandatory during registration, and any suspicious accounts are investigated immediately.
If you are a parent and children use your device, keep password protection enabled on the RTK99 app and have an open conversation with them about the risks of online gaming.
If any minor opens an account or attempts to play on RTK99, that account will be immediately closed and all transactions cancelled.
You find yourself spending more than your set budget every time you play.
You are gaming late into the night or losing sleep over extended play sessions.
You keep placing bigger bets trying to win back the money you've lost.
Hiding your gaming activity from family or friends.
Feeling irritable or restless when you can't game.
You are borrowing money from friends, family, or the bank to fund your bets.
You schedule gaming on specific days and times each week and don't go beyond that.
You set a fixed amount to spend per session and stick to it.
You take wins and losses in stride and keep a level head when things don't go your way.
Gaming isn't harming your family or work — everything is balanced.
You can stop playing on your own once your budget or time runs out.
You see gaming as entertainment, not a way to earn money.
Ask yourself the questions below. If you answer "Yes" to three or more, you should use RTK99's responsible gaming tools or contact our support team.
Answering these questions honestly takes courage. RTK99 never judges you — we only want to help.
Be cautious if you answer "Yes" to any of the questions below.
RTK99 helps you stay in control of your gaming. These tools are free and available to use at any time.
Set daily, weekly, or monthly deposit limits. Increasing a limit requires a 24-hour waiting period, while reducing one takes effect immediately.
Set a maximum time limit for each gaming session. When time is up, RTK99 will automatically remind you to take a break.
You can exclude yourself from RTK99 for a set period (7 days to 5 years). During this time, your account will be completely inactive.
Pop-up notifications will appear at regular intervals to remind you how long you've been playing and how much you've spent.
You can view your full gaming history, win/loss stats, and spending details at any time — stay informed.
RTK99's responsible gaming team is always ready to talk about gaming concerns. Reach out via live chat at any time.
Log in to your RTK99 account and click on the profile icon.
Go to "Responsible Gaming" in the Settings menu.
Deposit limits, session time, reality check, or self-exclusion — choose whatever works for you.
Set your preferred limits or time restrictions and confirm.
Most limits take effect immediately. Loosening a limit requires a 24-hour waiting period.
Self-exclusion means voluntarily stepping away from RTK99 for a set period. It is the most effective tool when you feel you can no longer control your gaming.
Contact RTK99 Support via Live Chat to request self-exclusion, or apply directly through your Account Settings. It will take effect within 24 hours.
Join RTK99 for a safe and controlled gaming environment. All our tools are ready to keep your experience enjoyable.